I went to work for MoneyLion and not once have I talked to a MoneyLion customer, we answer the phones as LionLoans, I was corrected and yelled at when I kept answering as MoneyLion. The app is very simple to use, and customer service is friendly and helpful. How can I contact customer service about my RoarMoney account? What do you think? | Read 281-300 Reviews out of 2,736 Moneylion is great if you have extra money or want to use the investment account, but otherwise like every other bank they take your money and don't care about their customers. When will my debit card arrive? Hello, we're very sorry to hear that you've had some trouble getting in touch with one of our customer service agents. Do you agree with MoneyLion’s 4-star rating? | Read 3,541-3,560 Reviews out of 11,243 Successfully identified service failures for customers and created process improvements to prevent future service issues. I too have also had difficulties in getting them to answer any emails let alone the phone. Current Employee - Customer Service Representative in New York, NY. | Read 1,021-1,040 Reviews out of 2,864 | Read 1,301-1,320 Reviews out of 2,983 Tons of great salary information on Indeed.com A free inside look at company reviews and salaries posted anonymously by employees. No real customer support. Check out what 2,864 people have written so far, and share your own experience. Our personal loans and easy to use tools help you manage your spending, savings and credit so you can achieve financial wellness. I have sent multiple emails. 1 MoneyLion reviews. Why am I not able to complete account verification at login? Founded in 2013, MoneyLion's target market is … Interest rates are high: Although the $500 MoneyLion Plus loan has a reasonable interest rate of 5.99%, rates can be much higher for the BetterCash loan.A higher starting rate may be unaffordable; we’ll cover some loan alternatives you may consider below. Moneylion provided me with instant cash in real time without incident when I needed it the most. Check out what 2,736 people have written so far, and share your own experience. RoarMoney is a service mark of MoneyLion, which offers and provides services for the RoarMoney Account among its suite of financial products and services. Currently, we're experiencing higher-than-normal call volume, so we do appreciate your patience. Check out what 3,399 people have written so far, and share your own experience. Do you agree with MoneyLion’s 4-star rating? Do you agree with MoneyLion’s star rating? After switching over from a larger bank institution to this one, I can truly say this company’s customer service is useless. Approves of CEO. | Read 2,661-2,680 Reviews out of 9,871 And now the main point. Recommends. Do you agree with MoneyLion’s 4-star rating? Start-up culture which is fun and relaxed. Thanks for the worst customer service ever money lion. What is my virtual card and how do I use it? Polite and respectful, but never can solve a thing. Do you agree with MoneyLion’s star rating? Do you agree with MoneyLion’s 4-star rating? Glitches with the app when trying to transfer money. Get smart about your finances. 7 months ago. MoneyLion personal loan highlights. | Read 21-40 Reviews out of 2,970 | Read 321-340 Reviews out of 2,731 Check out what 9,871 people have written so far, and share your own experience. So disappointed. Do you agree with MoneyLion’s 4-star rating? Multiple calls have been made. Check out what 2,983 people have written so far, and share your own experience. Check out what 2,991 people have written so far, and share your own experience. I have been working at MoneyLion full-time for less than a year. How do I switch my bank account(s) to RoarMoney? RoarMoney SM demand deposit account provided by, and MoneyLion Debit Mastercard issued by, MetaBank ®, National Association, Member FDIC. Do you agree with MoneyLion’s 4-star rating? Box 1547 Sandy, UT 84091-1547 General Information: info@moneylion.com MoneyLion Complaints Email: complaints@moneylion.com MoneyLion Co-founder: diwakar@moneylion.com MoneyLion, Inc Customer Support Representative in the United States makes about $16.00 per hour. MoneyLion salary trends based on salaries posted anonymously by MoneyLion employees. How do I reset my password? Pros. I have tried contacting customer service by phone, email and by the automated forms and have not gotten a response. Check out what 2,970 people have written so far, and share your own experience. | Read 61-80 Reviews out of 10,455 Do you agree with MoneyLion’s star rating? Can I use my debit card in other countries? | Read 981-1,000 Reviews out of 3,399 It's also disappointing that the only reviews moneylion answers back on is positive reviews not the ones whi actually are having problems and getting crap customer service! | Read 581-600 Reviews out of 2,743 Indeed.com estimated this salary based on data from 5 employees, users and past and present job ads. What if I cannot remember my Username? A free inside look at company reviews and salaries posted anonymously by employees. | Read 421-440 Reviews out of 2,991 When I try to do it online I'm told my account number is too long. Do you agree with MoneyLion’s star rating? We're very sorry to hear that you've had some trouble getting in touch with one of our customer service agents. I received a second message in response to my review #2 to try again to schedule a phone call with Moneylion about my concerns. There are support forms which you can fill out online, but no one responds. Do you agree with MoneyLion’s 4-star rating? Absolutely zero customer service. A free inside look at company reviews and salaries posted anonymously by employees. Check out what 2,722 people have written so far, and share your own experience. I changed banks but have had zero luck getting ahold of anyone to update my information. Do you agree with MoneyLion’s 4-star rating? Changes to their services. MoneyLion’s amazing customers are the reason we love what we do. At this point i am so BEYOND nervous that they still have access to my account after all this shadyness. 10 MoneyLion reviews. Read actual MoneyLion customer reviews below to see how they rely on MoneyLion’s cash advances, credit builder loans, mobile banking, effortless managed investing, and more to improve their financial lives. Do you agree with MoneyLion’s star rating? Check out what 6,353 people have written so far, and share your own experience. Someone might have taken over my account Start-up culture which is fun and relaxed. please welcome to contact us by phone at 800-617-9584 or email at complaints@moneylion.com for a faster response. | Read 1,181-1,200 Reviews out of 6,353 See all 20 articles MoneyLion Debit Mastercard. Check out what 10,455 people have written so far, and share your own experience. Upper management does show appreciation for their employees with random company happy hours and free lunches. Is my card a contactless card? Absolutely zero customer service. Average salaries for MoneyLion Customer Service Specialist: [salary]. 1 MoneyLion reviews. Do you agree with MoneyLion’s 4-star rating? Check out what 11,243 people have written so far, and share your own experience. Check out what 2,731 people have written so far, and share your own experience. Please contact us at (800) 617-9584 or visit us at help.moneylion.com so that we can better assist you. If you look up LionLoans it is basically a pay day loan company. Positive Outlook. Check out what 2,743 people have written so far, and share your own experience. | Read 161-180 Reviews out of 2,722 Useful | Read 10,181-10,200 Reviews out of 10,880 MoneyLion is a five-year-old private fintech company that offers lending, financial advisory, and investment services to consumers. MoneyLion Customer Service Number: 1-888-704-6970 MoneyLion Customer Service Email: support@moneylion.com Mailing Address: MoneyLion, Inc. P.O. Upper management does show appreciation for their employees with random company happy hours and free lunches. 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